Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and extrabonus ("the Platform", "we", "us", "our"), governing your access to and use of the extrabonus website located at https://extrabonus.cam and all associated services, including but not limited to sports betting, live casino, slot games, and promotional activities.

extrabonus is operated by a company incorporated under international jurisdiction and licensed by a recognised offshore gambling regulatory authority. The Platform is made available to players in Malaysia and other eligible jurisdictions subject to these Terms.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gambling Policy, both of which are incorporated by reference into these Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

3. Acceptance of Terms

By accessing the Platform, completing the registration process, making a deposit, or placing a wager, you confirm that you have read, understood, and unconditionally agreed to these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the Platform.

These Terms are effective as of the date stated in the header of this document. extrabonus reserves the right to amend these Terms at any time in accordance with Section 14. Continued use of the Platform following publication of amended Terms constitutes acceptance of the revised Terms.

4. Account Eligibility

To register and maintain an Account on extrabonus, you must at all times satisfy the following eligibility criteria:

• Age: You must be at least 21 years of age. Underage access is strictly prohibited. extrabonus enforces age verification at the point of registration and during the KYC process. Any Account found to be registered by a person under 21 will be immediately suspended, all pending wagers voided, and funds returned in accordance with applicable policy.
• Jurisdiction: You must be accessing the Platform from a jurisdiction where online gambling is not explicitly prohibited by law, or where you have obtained any requisite authorisation. You are solely responsible for determining the applicable legal position in your jurisdiction.
• Legal capacity: You must have the legal capacity to enter into a binding contract. Persons who are legally incapacitated, under guardianship, or otherwise legally restricted from gambling are not eligible.
• One account per person: Each Player may hold only one Account on the Platform. Registering multiple accounts — whether under your own name or under different identities — constitutes a material breach of these Terms and will result in all Accounts being closed and Wallet Balances forfeited.
• Self-exclusion status: Persons who have voluntarily self-excluded via the Platform's Responsible Gambling Tools are not eligible to register a new Account during the self-exclusion period.

5. Account Registration & KYC Verification

To register an Account, you must provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, and a valid email address. You are obligated to update this information promptly if it changes.

KYC Verification: Prior to processing any withdrawal, extrabonus requires completion of the KYC verification process. You will be required to submit:

• A government-issued photo identification document (Malaysian National Identity Card / MyKad, passport, or equivalent).
• Proof of residential address dated within the past 90 days (utility bill, bank statement, or official government correspondence).
• Proof of payment method ownership where required (e.g., screenshot of e-wallet account showing your registered name).

extrabonus reserves the right to request additional documentation at any time in accordance with our anti-money laundering obligations. Failure to provide requested documentation within the specified timeframe may result in Account suspension and delay or refusal of withdrawal requests.

Account Security: You are solely responsible for the security and confidentiality of your Account credentials. extrabonus will never contact you requesting your password. You must notify our support team immediately upon becoming aware of any unauthorised use of your Account or any security breach.

6. Deposits & Withdrawals

All financial transactions on the Platform are denominated in Malaysian Ringgit (MYR). extrabonus supports the following payment channels for Malaysian players:

• E-Wallets: Touch 'n Go eWallet, Boost, GrabPay — deposits typically credited within seconds; withdrawals typically processed in under 5 minutes for verified accounts.
• Online Banking / FPX / DuitNow: Maybank, CIMB Bank, Public Bank, RHB Bank, Hong Leong Bank — deposits credited within 5–15 minutes; withdrawals within a similar timeframe during business hours.
• Cryptocurrency: USDT (TRC20) and Bitcoin (BTC) — processing subject to blockchain network confirmation times, typically 15–30 minutes.

Minimum Deposits: RM30 for e-wallet channels; RM50 for FPX/DuitNow bank transfers; equivalent of approximately USDT 25 for cryptocurrency deposits.

Withdrawal Conditions: Withdrawals will only be processed to a payment method registered in the same name as the Account holder. Third-party withdrawals are strictly prohibited. All withdrawals are subject to satisfactory completion of KYC verification. extrabonus reserves the right to delay or decline withdrawal requests pending investigation of suspected fraud, money laundering, or breach of these Terms.

7. Bonus Terms & Wagering Requirements

extrabonus offers various promotional bonuses to eligible Players. All bonuses are subject to the specific terms stated at the time of the offer, as well as the following general bonus conditions:

• Wagering Requirements: All bonus funds must be wagered a specified number of times (the "wagering requirement") before any winnings derived from bonus funds can be withdrawn. The applicable wagering requirement will be clearly stated at the time of the bonus offer. For example, the 288% Magnificent welcome bonus carries a 35x wagering requirement on the bonus amount.
• Bonus Validity Period: Each bonus has a stated validity period within which the wagering requirement must be satisfied. Failure to meet the wagering requirement within the validity period results in the bonus funds and any associated winnings being forfeited.
• Eligible Games: Not all games contribute equally to wagering requirements. Slot games typically contribute 100% of the wagered amount; live casino games, table games, and sports betting may contribute at a reduced rate. Specific contribution rates are stated in the applicable bonus terms.
• One Bonus at a Time: Players may not hold more than one active welcome bonus simultaneously unless expressly permitted by the specific promotion terms.
• Bonus Abuse: Any Player found to be exploiting bonuses — including but not limited to low-risk wagering strategies, hedging, multi-accounting, or coordinated wagering — will have their bonus funds and associated winnings forfeited, and their Account may be permanently closed.
• Withdrawal Prior to Completion: If you choose to withdraw funds before satisfying the applicable wagering requirement, any remaining bonus funds and associated winnings will be forfeited.

8. Betting & Gaming Rules

All wagers placed on the Platform are subject to the specific rules of the applicable game or betting market, as well as the following general conditions:

• Finality of Results: Once a wager has been accepted and confirmed by the Platform, it is binding. Results are determined by the relevant game provider, sports data feed, or live dealer, as applicable. extrabonus's determination of the outcome of any event is final.
• Minimum and Maximum Stakes: Each game or betting market has stated minimum and maximum stake limits. These limits are displayed at the time of wagering.
• Technical Malfunctions: In the event of a technical malfunction or disconnection during a live game session, extrabonus will endeavour to settle wagers based on available game data. Where this is not possible, affected wagers may be voided and stakes returned.
• Obvious Errors: extrabonus reserves the right to void bets placed at odds that were published in error (e.g., due to a data feed failure or pricing system malfunction). Payments made in respect of such bets may be reclaimed by the Platform.
• Sports Betting: All live sports betting markets, including EPL, La Liga, Liga Super Malaysia, UFC, and other events, are subject to the specific rules of the applicable sport and market. In-play wagers are accepted subject to current event conditions and may be suspended or restricted at the Platform's discretion.
• Currency: All stakes and winnings are expressed in MYR. Cryptocurrency deposits are converted to MYR at the prevailing exchange rate at the time of deposit.

9. Prohibited Activities

The following activities are strictly prohibited on the Platform and constitute a material breach of these Terms:

• Registering more than one Account on the Platform, whether under the same or a different identity.
• Providing false, inaccurate, or misleading information during registration or KYC verification.
• Using the Platform for any form of money laundering, terrorist financing, or other financially criminal activity.
• Using automated software, bots, scripts, or other artificial means to access or interact with the Platform.
• Exploiting technical errors, system glitches, or pricing malfunctions to gain an unfair advantage.
• Colluding with other Players, including chip dumping in poker or coordinated wagering in sports betting.
• Engaging in any form of fraudulent chargebacks or disputes against legitimate transaction amounts.
• Accessing the Platform from a jurisdiction where online gambling is explicitly prohibited by law, where doing so constitutes a criminal offence.
• Allowing any other person to access or use your Account.
• Using the Platform for any purpose other than legitimate personal entertainment.

10. Intellectual Property

All content on the Platform — including but not limited to logos, trademarks, software, graphics, game assets, text, and the extrabonus brand identity — is the exclusive property of the Platform operator or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not grant you any right to reproduce, distribute, modify, publicly display, or create derivative works from any Platform content without our prior written consent.

Any unauthorised use of Platform content may result in Account termination and may expose you to legal liability.

11. Privacy & Data Processing

extrabonus collects, processes, and stores personal data in accordance with our Privacy Policy. By using the Platform, you consent to the data practices described in that policy.

In summary, we collect personal data for the purposes of account management, KYC verification, fraud prevention, customer support, and — where you have given explicit consent — marketing communications. We do not sell your personal data to third parties. All data is protected using industry-standard encryption and security controls.

For a full description of how we use your data, your rights as a data subject, and how to exercise those rights, please refer to our Privacy Policy.

12. Responsible Gambling

extrabonus is committed to providing a safe gambling environment. We operate a comprehensive Responsible Gambling programme and strongly encourage all Players to gamble within their means and for entertainment purposes only.

The following tools are available to all registered Players at no charge:

• Deposit Limits: Set daily, weekly, or monthly deposit ceilings on your Account.
• Loss Limits: Cap the amount you can lose within a defined period.
• Session Limits: Restrict the duration of your gambling sessions.
• Cooling-Off Periods: Temporarily suspend access to your Account for a defined period (1 day to 6 weeks).
• Self-Exclusion: Permanently or long-term exclude yourself from the Platform. Self-exclusion requests are irrevocable for the stated duration.

If you believe you or someone you know may have a gambling problem, we encourage you to seek professional support. For full information on our Responsible Gambling programme and external support resources, please visit our Responsible Gambling page.

13. Limitation of Liability

To the maximum extent permitted by applicable law, extrabonus, its officers, directors, employees, licensors, and partners shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from or in connection with:

• Your use of or inability to access the Platform.
• Any interruption, suspension, or termination of service.
• Losses resulting from gambling activities on the Platform.
• Unauthorised access to your Account as a result of your failure to maintain adequate security of your credentials.
• Actions of third-party payment processors or game providers.

In jurisdictions where limitation of liability for consequential damages is not permitted, our liability is limited to the maximum extent allowed by law. Nothing in these Terms shall exclude liability for fraud, death, or personal injury caused by our negligence.

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

14. Amendments to These Terms

extrabonus reserves the right to amend, update, or replace these Terms at any time. When we make material changes, we will post the revised Terms on this page with an updated "Last Updated" date, and we may notify registered Players via email or in-platform notification.

Your continued use of the Platform following the publication of amended Terms constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the Platform and contact our support team to close your Account.

We recommend reviewing these Terms periodically to remain informed of your rights and obligations.

15. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Platform operator is incorporated. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be resolved by binding arbitration in accordance with the rules of the applicable regulatory jurisdiction.

Players in Malaysia acknowledge that Malaysian domestic courts may not have jurisdiction over disputes arising from online gambling activities. The Platform's regulatory authority shall serve as the primary avenue for formal complaints where applicable.

Before initiating formal proceedings, we strongly encourage Players to contact our customer support team in the first instance, as the majority of disputes can be resolved promptly through our internal resolution process.

16. Contact Us

If you have any questions, concerns, or disputes regarding these Terms & Conditions, please contact the extrabonus support team through the following channels:

• Live Chat: Available 24/7 via the Live Chat facility on the Platform. Average response time: 3–5 minutes.
• WhatsApp: WhatsApp Support available 24/7. Contact details are provided within the Platform after login.
• Email: [email protected] (plain text — not a clickable link). Please allow up to 24 hours for email responses.

Support is available in English, Bahasa Melayu, and Chinese. When contacting support regarding a specific dispute, please provide your Account username, the date and nature of the issue, and any supporting screenshots or transaction references.